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Privacy Policy, Terms of Use, Copyright Acknowledgement, Refund Policy, Shipping Policy
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- Privacy Policy
- Cookie Policy
- Terms of Use/Disclaimer
- Copyright Acknowlegdgement (Scripture Use)
- Refund Policy
- Shipping Policy
Privacy Policy
Hope Beyond Our Grief, a Ministry of Grief Care Fellowship, Inc., respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information.
Information We Collect:
- Personal details you provide when signing up for emails, events, or making donations (name, email, phone, address, donation information).
- Website usage information through analytics tools (IP addresses, browser type, pages visited: See Cookie Policy below).
How We Use Your Information:
- To process and fulfill your order
- To send you order confirmations and updates
- To respond to your comments and questions
- To send you marketing communications (with your consent)
- To communicate about ministry events, updates, and opportunities.
- To process donations and provide receipts for tax purposes.
- To improve our website and ministry resources.
Data Protection: We implement reasonable security measures to protect your information. We do not sell or rent personal data to third parties.
Third-Party Links: Our website may contain links to external websites. We are not responsible for the privacy practices of these sites.
Questions: For questions regarding this policy, please contact us.
Cookie Policy
Last updated: August 04, 2026
What are cookies?
This Cookie Policy explains what cookies are, how we use them, the types of cookies we use (i.e., the information we collect using cookies and how that information is used), and how to manage your cookie settings.
Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website functions properly, enhance security, provide a better user experience, and analyse performance to identify what works and where improvements are needed.
How do we use cookies?
Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.
The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience while improving the speed of your future interactions with our website.
Types of cookies we use
Necessary
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Advertisement
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.
Manage cookie preferences
Consent Preferences
You can modify your cookie settings anytime by clicking the ‘Consent Preferences’ button above. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.
Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using a different web browser, please refer to its official support documentation.
Cookie Policy generated by CookieYes – Cookie Policy Generator
Terms of Use / Disclaimer
Hope Beyond Our Grief, a ministry of Grief Care Fellowship, provides educational and ministry resources for churches and individuals. These materials are not intended to provide medical, psychological, or legal advice and should not be used as a substitute for professional counseling or treatment. By using these materials, the user agrees that Grief Care Fellowship, its officers, employees, and volunteers are not liable for any decisions made or actions taken based on the content of these resources.
By accessing this website, you agree to the following terms:
- Hope Beyond Our Grief is not liable for any damages or losses arising from the use of this website.
- You may not copy, reproduce, or distribute content from this website without permission, except as noted in our Copyright Acknowledgment.
We reserve the right to modify these terms at any time without prior notice.
Copyright Acknowledgment
The Bible translations and other media on this site are used with permission or are in the public domain. Specific permissions include:
- All Scripture quotations, unless otherwise indicated, are taken from the Holy Bible, New International Version®, NIV®. Copyright © 1973, 1978, 1984, 2011 by Biblica, Inc.® Used by permission of Zondervan. All rights reserved worldwide. www.zondervan.com. The “NIV” and “New International Version” are trademarks registered in the United States Patent and Trademark Office by Biblica, Inc.®
- Scripture quotations marked NLT are taken from the Holy Bible, New Living Translation. Copyright © 1996, 2004, 2015 by Tyndale House Foundation. Used by permission of Tyndale House Ministries, Carol Stream, Illinois 60188. All rights reserved.
- KJV: Scripture quotations marked KJV are taken from the King James Version. Public domain.
- Any other translations or media are attributed according to publisher guidelines.
You may share content from this site for personal or ministry use, provided proper credit is given and no commercial use occurs.
Refund Policy (for products sold online)
At Hope Beyond Our Grief, a Ministry of Grief Care Fellowship, Inc., we want you to be satisfied with your purchase.
- If you receive a defective or incorrect item, please contact us within 14 days for a replacement or refund.
- For digital products, refunds are only available if there is a technical issue preventing access.
- Shipping costs are non-refundable unless the error is on our part.
Please contact us to request a refund.
Shipping Policy (for products sold online)
We strive to ship all orders within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. We will notify you via email if there will be any significant delays.
- U.S. ORDERS are shipped at no charge via US Media Mail, and often take 5-10 days to arrive.
- You will receive an email confirmation which will include tracking information once your order has been processed. Please allow 24 hours for tracking information to update.
- INTERNATIONAL SHIPPING rates and delivery times vary by destination. Customers are responsible for any customs duties or taxes.
- DAMAGED OR LOST ITEMS. We are not liable for products damaged or lost in transit. We pack and label each order very carefully and send an email confirmation which includes tracking information. If your order arrives damaged or gets lost, please file a claim through the shipment carrier which is identified with the tracking information. Keep all of your packaging materials and damaged goods for the report.
Please contact us if you have any questions about your order.